Privacy Policy

Last updated: June 16, 2026

Skill Well (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

1. Information We Collect

When you place an order or contact us, we may collect:

Name and email address
Shipping address
Payment information — processed securely by Stripe. We never store raw card numbers.
Order history and communication records

When you browse our site, we collect anonymized analytics data via Google Analytics 4 (GA4), including pages visited, time on site, and general geographic region. This data does not identify you personally.

2. How We Use Your Information

To process and fulfill your orders
To send order confirmation and shipping notifications
To respond to customer service inquiries
To improve our website and product offerings
To comply with legal obligations

We do not sell your personal data to third parties. We do not use your data for targeted advertising.

3. Cookies

We use cookies for essential site functionality and for Google Analytics. No advertising cookies are used.

You can opt out of GA4 analytics by enabling the “Do Not Track” setting in your browser or by installing the Google Analytics Opt-out Browser Add-on.

4. Data Sharing

We share data only with the service providers necessary to operate our store:

Stripe — payment processing (Stripe Privacy Policy)
Supabase — database and file storage (hosted in US-East)
Vercel — website hosting
Google Analytics — anonymized site analytics

5. Data Retention

We retain order records for 7 years for tax and accounting purposes. Contact form submissions are retained for up to 2 years. You may request deletion of your personal data at any time (see Section 7).

6. California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request deletion of your data, and opt out of the “sale” of personal information (we do not sell your data). To exercise these rights, contact us at the email below.

7. Your Rights (GDPR)

If you are located in the European Economic Area or United Kingdom, you have the right to access, correct, or delete your personal data. You also have the right to object to processing and to data portability. To make a request, email us at orders@skillwell.com. We will respond within 30 days.

8. Children's Privacy

Our site is not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top of this page will reflect any changes. Continued use of the site after changes constitutes acceptance.

10. Contact

Questions about this policy? Email us at orders@skillwell.com.